Collaboration is essential in work life. At workplaces, employees participate in many meetings, meetings, and negotiations, which are held alongside customers, colleagues, and other partners. Customer service is a typical job. This involves negotiating prices, coordinating work schedules, and identifying solutions to problems. The work might include formal purchase or sales negotiations, project meetings, negotiations, or meetings. They meet face-to-face but are increasingly being conducted online.
The distinction between negotiation, discussion, and meeting can be challenging in colloquial language. The formality of cooperation is what makes them different.
- Discussion: We discuss our points of view and positions and listen to each others’ opinions. NO OFFICIAL DECISIONS ARE MADE.
- Negotiation: Both parties must agree on the same issues to reach a common goal. The negotiation is documented in a memorandum.
- Palaver: Small-scale negotiation, but more informal than a negotiation.
- Meeting: Call to discuss matters under the Chairmanship. The AGENDA governs how issues are handled. MEETING MINUTES ARE ALWAYS drawn up at the meeting. The law requires registered associations, housing associations, and limited liability companies to have regular official conferences. We often refer to meetings at work, but these are negotiations.
- Argument: A structured event whose goal is not to find a solution but to be better arguments.
NOTE! Remember that negotiations and meetings are not for debates. Listen to others’ opinions and defend yours!
Well-prepared meetings and negotiations are the best way to reach decisions. It is essential to prepare an agenda or set of plans in enough time to allow all participants to get to know each other in peace.
Participation in negotiations or meetings requires subject knowledge. Expertise and interpersonal or interaction skills are also needed. It would help if you also could influence others, i.e., The ability to find a solution for all parties.
If “the other party” doesn’t act in good manners…
- You should be ready for pressure from the other side, such as inflexibility, procrastination, or other “attacks,” such as distortions of facts, confusing information, and eye-rolling tricks. You may be subject to some good-natured demands when the matter is settled.
- Don’t be afraid to admit your weaknesses and not worry about being insulted. Let the other person finish speaking, and the situation will likely calm down.
- Think about how you feel if you are angry or frustrated. You can create a natural feeling of calm by writing down your thoughts or repeating what has been agreed upon.
- Ask for clarification …” if you are unsure.
- As long as you can, accommodate the other side. Demonstrate that your solution is based upon their ideas. For example, “What if you started with your idea …”?”